How can we help?
Have a question about your account, billing, or how something works in CleanClean? Send us a message and our team will get back to you.
Contact support to:
- Get help with your account or login
- Ask a billing or subscription question
- Report a bug or unexpected behavior
- Request help with setup or a feature
- Ask about data export or backups
Company
Ablepro, Inc. d/b/a CleanClean Software
You can also reach us directly at contact@ablepro.net.
Contact support
Complete the form and we will respond as soon as possible.
Common support questions
For questions about pricing and features, visit our FAQ page. These answers cover account and day-to-day support topics.
How do I reset my password?
From the login screen, select "Forgot password" and follow the emailed reset link. If you don't receive the email within a few minutes, check your spam folder or contact us for help.
How do I export my company's data?
Account owners and managers can export clients, jobs, invoices, and reports from the relevant list pages. If you need a full account export, contact support and we'll help you get it.
How do I cancel or change my subscription?
You can manage your plan from your account billing settings. If you'd rather have us make the change, contact support with your company name and we'll take care of it.
Is my data backed up?
Yes. We maintain regular backups as part of normal operations. If you ever need help recovering something specific, reach out and we'll investigate.
How do I add or remove staff and team members?
Account owners and managers can invite, edit, and deactivate staff from the Staff section of the app, including setting their role and permissions.
How quickly will I hear back after I contact support?
We aim to respond to support requests within one business day. Urgent account or billing issues are prioritized.
Ready to organize your cleaning business?
Start with a clean system for clients, jobs, staff, invoices, and payments.